Key account planning

Top picks from KAM training workshops (October 2020)
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Top picks from KAM training workshops (October 2020)

Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Relationship Management

Top picks from KAM training workshops (October 2020)

At last week’s “Towards KAM and ABM – helping fee-earners with relationship management” workshop (presented digitally through the PM Forum) we covered a lot of content in a short amount of time. This post covers the top picks from KAM training workshops – as it includes feedback from a previous Read More

Kim Tasso2020-10-20T10:59:46+01:00October 20, 2020|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Relationship Management|

Book review: Managing key clients (securing the future of the professional services firm) by Kevin Walker, Paul Denvir and Cliff Ferguson
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Book review: Managing key clients (securing the future of the professional services firm) by Kevin Walker, Paul Denvir and Cliff Ferguson

Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management

Book review: Managing key clients (securing the future of the professional services firm) by Kevin Walker, Paul Denvir and Cliff Ferguson

Whilst this is not a new book (it was published in 2006), I thought it was worth including as a review as it is one of the few books on key account management that focuses on the professional services sector. Managing key clients is also produced by the PACE partnership Read More

Kim Tasso2019-06-25T16:34:47+01:00June 25, 2019|Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management|