Pricing

The price of divorce? An informal survey with www.onlydads.org into the views of those who have divorced or are divorcing

The legal market – and family law in particular – is going through a great many changes. Despite there being over 115,000 divorces in the UK each year, Legal Aid is no longer available except for some very specialist areas of family law. There are now numerous web sites providing Read More

2014-09-10T15:51:17+01:00February 2, 2013|Kim's Blog, Lawyers, Marketing, Statistics and trends|

Understanding General Counsel – Four recent research reports

There were four research reports to help us understanding General Counsel (in-house lawyers) published recently. Each drew out some surprising findings: Nabarro’s third annual general counsel report (surveying 100 GCs from FTSE listed and large private companies) indicated that 75% were keen to receive further training on influencing. GCs from Kellogg, Misys and Sony Read More

Legal Week’s client satisfaction survey shows clients’ overall satisfaction increased

Slaughter & May (average 8.47 out of 10),  Bird & Bird and Berwin Leighton Paisner emerged as the top rated law firms in the UK top 20 according to the ninth major client satisfaction research project by Legal Week which canvassed the opinions of more than 1,200 clients. Freshfields Bruckhaus Deringer Read More

2013-08-14T18:29:35+01:00January 3, 2013|Kim's Blog, Lawyers, Relationship Management, Statistics and trends|

Book review: Let’s get real or let’s not play – The demise of dysfunctional selling and the advent of helping clients succeed (Mahan Khalsa)

I reviewed this book (Let's get real or let's not play - The demise of dysfunctional selling) back in March 2003 for Professional Marketing magazine http://www.pmforum.co.uk/magazine/index.aspx but as a couple of people have asked about Frank Covey sales techniques lately I thought it was worth digging it out again. As well Read More

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