Whilst the divorce statistics continue to generate concern and there are constant articles about the causes of divorce, there is a new Open University research project called “Enduring Love?” which explores why people stay together. Following discussions with policy makers, there is an online questionnaire, which has so far been Read More
I reviewed this book (Let's get real or let's not play - The demise of dysfunctional selling) back in March 2003 for Professional Marketing magazine http://www.pmforum.co.uk/magazine/index.aspx but as a couple of people have asked about Frank Covey sales techniques lately I thought it was worth digging it out again. As well Read More
In the current edition of Professional Marketing magazine http://www.pmforum.co.uk/magazine/index.aspx there’s an article by me on communicating and developing business relationships in multi-cultural and cross cultural business environments. Three key models are explored and some practical guidance is provided. Due to space limits, the following nine dimensions of cultural leadership competencies from Read More
I have been involved in social media almost since its inception. Initially, when I was asked to help firms it was often for training in terms of basic awareness of the main tools and helping people set up appropriate profiles. There was little appetite for using social media to support Read More
You will remember in Aladdin that the sorcerer tricks Aladdin’s wife into giving up the lamp containing the genie by offering to exchange “new lamps for old”. Perhaps there’s a moral in that story for professional service firms. I’ve noticed that a number of smaller legal, accountancy and property firms Read More
