NVC

Storytelling book reviews: The Story Advantage by LJ Bloom and The Story Factor by Annette Simmons

I’ve done lots of training and workshops on storytelling (see this 2017 summary of ideas on selling legal services with storytelling ). Often as part of persuasive writing sessions. The image below shows you some of the tools I use in my storytelling workshops. Most people know that research shows Read More

2023-10-19T16:39:53+01:00March 18, 2021|Kim's Blog, Marketing, Relationship Management, Selling|

Active Listening (Video)

This 10 minute video looks at why active listening is so important – yet difficult. It provides seven tips to help you improve your active listening skills. Video script Hi I’m Kim Tasso. Today – as you can see from my ears – I’ll be talking about active listening. Read More

2025-11-05T09:37:58+00:00November 27, 2020|Kim's Blog, Management Skills, Relationship Management|

Soft skills – Boost your self-confidence and confidence (Video)

This short (8 minute video) looks at a soft skill - how to boost your self-confidence and confidence. (Video script) Hi I’m Kim Tasso Today I want to talk to you about confidence…how to boost your self-confidence and confidence. And I'll start by asking the question – Why do you Read More

2025-02-10T17:36:36+00:00October 9, 2020|Kim's Blog, Management Skills, Relationship Management|

Better Business Relationships – The building blocks (video)

My latest video discusses my 2018 book Better Business Relationships. It offers some practical insights to help you improve your business relationships at each stage of the DACRIE model – Diversity, Adaptation, Communication, Relationship formation, Internal Relationships and External Relationships. Better Business Relationships – The building blocks. (Script) Introduction Hi Read More

2025-09-08T14:48:18+01:00June 11, 2020|Kim's Blog, Management Skills, Relationship Management, Selling|

20 ideas to improve impact, assertiveness and effectiveness for marketing and BD assistants and executives

It was a full house at the recent impact, assertiveness and effectiveness workshop at Professional Marketing Forum (https://www.pmforum.co.uk/training/). Here are the top 20 takeaways from the delegates: Increase self-confidence We considered the difference between self-esteem and internal self-confidence and the external portrayal of confidence http://kimtasso.com/be-more-confident-and-convey-confidence/ Use empathy Empathy is needed Read More

2019-08-27T09:38:35+01:00August 27, 2019|Kim's Blog, Management Skills, Marketing, Relationship Management|
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