Kim’s Blog

Book review: What management is by Joan Magretta

This is a review of the book “What management is – how it works and why it’s everyone’s business” by Joan Magretta with the collaboration of Nan Stone. I’m often asked for book recommendations to support workshops on management, leadership, strategy and commerciality. I strongly endorse this book – despite Read More

2026-11-02T09:26:37+00:00November 2, 2026|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Strategy|

Ageing and therapy

Everyone has a view on and will have – at some point in their lives - personal experience of ageing. Generational challenges dominate our headlines at present as the Government grapples with issues around young people not in employment, education or training (NEET), pensions sustainability and how to provide social Read More

2026-10-26T10:03:22+00:00October 26, 2026|Kim's Blog, Relationship Management|

Responsible marketing: Climate change, carbon literacy and sustainability

Rather late to the party, I attended a carbon literacy workshop as it’s recommended learning for my students on the Marketing Manager Apprenticeship – a Level 6 Qualification. It is produced by Cambridge Marketing College (CMC) and presented by fellow tutors Nigel Clark | LinkedIn and Neil Wilkins | LinkedIn. Read More

2026-10-21T16:01:46+01:00October 19, 2026|Management Skills, Marketing|

Telephone conversations – Meeting both rational and emotional needs

At the latest MBL workshop  on “Pick up the phone – client service and sales opportunities for professionals” we looked at the role of telephone calls in sales and service, managing inbound calls and making outbound calls. Delegates from legal and accountancy firms – both technical experts (fee-earners) and business development professionals - Read More

2026-10-13T10:04:00+01:00October 13, 2026|Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management, Selling|

What is DBT therapy? Is DBT right for me?

Most people are aware of CBT (Cognitive Behavioural Therapy). But fewer are familiar with DBT (Dialectical Behaviour Therapy). This post supports psychoeducation - helping you understand more about how your mind works and exploring different types of therapy. It describes DBT therapy – its core concepts and some of its Read More

2026-10-08T09:17:54+01:00October 8, 2026|Kim's Blog, Relationship Management|
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