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Pick up the phone – Telephone trade offs
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Pick up the phone – Telephone trade offs

Kim's Blog, Relationship Management, Selling

Pick up the phone – Telephone trade offs

At the recent MBL workshop on “Pick up the phone – client service and sale opportunities for professionals” we looked at the role of telephone calls in sales and service, managing inbound calls and making outbound calls. One theme that arose was the delicate balance to be achieved during a Read More

Kim Tasso2025-10-23T18:31:31+01:00October 23, 2025|Kim's Blog, Relationship Management, Selling|

Telephone skills – Focus on the caller’s needs
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Telephone skills – Focus on the caller’s needs

Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management, Selling

Telephone skills – Focus on the caller’s needs

Lawyers and tax advisers attended the recent MBL workshop on “Pick up the Phone – Client service and sales opportunities for professionals”. This article forms part of the learning resources for the session. Future workshops are listed at Kim Tasso - MBL Seminars. Telephone skills – Focus on the caller’s Read More

Kim Tasso2025-04-18T09:41:48+01:00April 18, 2025|Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management, Selling|