Therapy

Non-Verbal Communication (NVC) – the basics (Video)

This short video (11 minutes) introduces Non-Verbal Communication (NVC) – the basics. (Video script) Hi I’m Kim Tasso There’s scientific evidence that it’s not so much what you say as how you say it. Today we are taking a quick look at Non-Verbal Communication. It’s like a secret language you Read More

2026-06-18T15:01:32+01:00August 20, 2021|Kim's Blog, Management Skills, Relationship Management, Selling|

Emotional Regulation – A key element of Emotional Intelligence (EQ)

The ability to regulate or manage our emotions is one of the four elements of emotional intelligence (EQ). In some recent coaching sessions, I observed that a lack of emotional regulation can cause real issues for the performance and mental well-being of individuals and for those they supervise, their peers Read More

2024-08-16T16:47:13+01:00August 2, 2021|Kim's Blog, Management Skills, Relationship Management|

Active Listening (Video)

This 10 minute video looks at why active listening is so important – yet difficult. It provides seven tips to help you improve your active listening skills. Video script Hi I’m Kim Tasso. Today – as you can see from my ears – I’ll be talking about active listening. Read More

2025-11-05T09:37:58+00:00November 27, 2020|Kim's Blog, Management Skills, Relationship Management|

Business relationships – Using the drama triangle to resolve conflict (Video)

The latest short video (6 minutes) is on Business relationships - Using the drama triangle to resolve conflict. (Video script) Hi, I’m Kim Tasso A short while ago I produced a video on the Parent Adult Child model from Transactional Analysis (TA) to help people understand why sometimes communication and Read More

2025-03-22T11:01:41+00:00September 18, 2020|Kim's Blog, Management Skills, Relationship Management|

Business relationships – How the parent, adult, child (PAC) model helps with difficult interactions (Video)

This short (7 minutes) video introduces Transactional Analysis (TA). Business relationships – How the parent, adult, child (PAC) model helps with difficult interactions. (Video script) Hi, I’m Kim Tasso I’d like to share with you today a psychology concept to help you deal with difficult interactions – both in business Read More

2025-05-25T12:24:13+01:00September 4, 2020|Kim's Blog, Relationship Management|
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