Critical Thinking

Creativity 8 – From consternation to collaboration: Using creativity to turn problems into opportunities in client service

Creativity is crucial for marketing and innovation and a while back I produced a series of introductory articles on creativity. In recent workshops we have explored the use of creativity techniques to resolve client service issues, co-create solutions and improve client relationships. This article reviews a few simple creativity techniques Read More

2022-11-22T14:59:24+00:00November 22, 2022|Kim's Blog, Management Skills, Marketing, Relationship Management|

Soft skills revisited – with a leadership perspective

This article "Soft skills revisited - with a leadership perspective" has just been published on Lexology. Back in July 2020 I shared some research insights from my book “Essential Soft Skills for Lawyers” which generated significant interest - not least from the associated nine-minute video explaining “soft” skills featuring the Read More

2022-11-08T14:49:16+00:00November 8, 2022|Kim's Blog, Lawyers, Management Skills, Relationship Management|

Book review: How to advance your career in professional services marketing by Dominic Ayres

This article was published in the April 2022 edition of PM Magazine. A book review: How to advance your career in professional services marketing by Dominic Ayres. It’s a useful and timely book for those planning their careers in professional services marketing and business development. It starts at launching your Read More

2026-04-07T08:38:48+01:00April 22, 2022|Kim's Blog, Management Skills, Marketing|

Don’t jump to conclusions – Coaching and Consulting skills (Expectations, Relationships, Listening, Goals and Implementation (February 2022))

It was a full house on the second presentation of this PM Forum training  workshop on “Coaching and Consulting Skills for Marketing and Business Development” in February 2022. Most of the professions – lawyers, patent attorneys, accountants, economists, engineers and actuaries – were represented. This post explores one of the Read More

2022-02-11T16:55:49+00:00February 11, 2022|Kim's Blog, Management Skills, Marketing, Relationship Management|

What is curiosity and why is it important in business relationships? (Video)

(Script) Hi. I’m Kim Tasso. And I guess you are watching this video because you are curious about curiosity? I’m going to explore what is curiosity and why is it so important in business relationships. As well as for learning, your future employability and even your leadership. Then I’ll take Read More

2025-03-11T11:33:56+00:00July 2, 2021|Kim's Blog, Management Skills, Relationship Management|
Go to Top