Touch

Book review: Shift: How to manage your emotions so they don’t manage you by Ethan Kross

I’ve been asked several times recently to write and advise on emotional intelligence. Particularly with regards to how people can improve their management of emotions (emotional regulation). Most therapy clients want help in mastering their emotional life too. This 200 page, 2025 book by an American professor (who leads an Read More

2026-06-19T08:59:56+01:00June 19, 2026|Kim's Blog, Management Skills|

Non-Verbal Communication (NVC) – the basics (Video)

This short video (11 minutes) introduces Non-Verbal Communication (NVC) – the basics. (Video script) Hi I’m Kim Tasso There’s scientific evidence that it’s not so much what you say as how you say it. Today we are taking a quick look at Non-Verbal Communication. It’s like a secret language you Read More

2026-06-18T15:01:32+01:00August 20, 2021|Kim's Blog, Management Skills, Relationship Management, Selling|
Go to Top