First impressions

Conversation skills book review 1 – How to talk to anyone about anything – James W. Williams

I’m often asked to provide training in conversation skills. Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of a relationship building or sales conversations. I often wonder whether the conversation skills gap was caused by the imposed isolation during the Covid lockdowns Read More

Non-Verbal Communication (NVC) – the basics (Video)

This short video (11 minutes) introduces Non-Verbal Communication (NVC) – the basics. (Video script) Hi I’m Kim Tasso There’s scientific evidence that it’s not so much what you say as how you say it. Today we are taking a quick look at Non-Verbal Communication. It’s like a secret language you Read More

2026-06-18T15:01:32+01:00August 20, 2021|Kim's Blog, Management Skills, Relationship Management, Selling|

How do you make a personal impact? Stand out, speak up and make a difference

How do you make a personal impact? A good first impression and personal impact supports the development of strong business relationships. There are a number of things you can do to make an impact around four topics – how you appear, what drives you, what you say (and how) and Read More

2018-03-02T11:26:48+00:00March 2, 2018|Kim's Blog, Management Skills, Marketing, Relationship Management|
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