Slaughter & May (average 8.47 out of 10), Bird & Bird and Berwin Leighton Paisner emerged as the top rated law firms in the UK top 20 according to the ninth major client satisfaction research project by Legal Week which canvassed the opinions of more than 1,200 clients. Freshfields Bruckhaus Deringer Read More
I reviewed this book (Let's get real or let's not play - The demise of dysfunctional selling) back in March 2003 for Professional Marketing magazine http://www.pmforum.co.uk/magazine/index.aspx but as a couple of people have asked about Frank Covey sales techniques lately I thought it was worth digging it out again. As well Read More
Since 2009, I have been delivering this popular CLT training workshop to family lawyers around the country and each time the dominant issues change to reflect the continuing developments in the market. Last week I worked with a group in London and earlier this week in Manchester, so I thought Read More
AMBA (Association of MBAs) puts on great regular events for Continuing Professional Development (CPD), and amazingly they are mostly free to members. Last year’s MBA refresher (http://kimtasso.com/association-of-mbas-refresher-event-banks-innovation-entrepreneurs-and-coaching) was excellent so I was excited when I arrived at Imperial College on 4th September. Here’s a summary of what was covered. Pricing to Read More
On Friday I trotted along to the offices of Smith & Williamson to hear from the second Financial Times/Managing Partner Forum research by Meridian West (formerly Lighthouse) into effective client adviser relationships. Richard Chaplin mentioned that professional services is the largest sector in the UK and the only one to have Read More
