rational and emotional

Future marketing and business development managers – The delicate balancing act

Well done to the select group of delegates who battled through the London tube strike and rain to arrive EARLY for a PM Forum workshop day on marketing and business development (MBD) management. Thanks too to Dentons  for hosting and the generous hospitality. Future marketing and business development managers – Read More

2025-09-18T09:04:59+01:00September 18, 2025|Management Skills, Marketing, Relationship Management|

Conversation skills 5 – Book review: “Now we’re talking” by Sarah Rozenthuler

I’ve reviewed several books on business conversation skills (see list below) and this 2024 book, subtitled “How to discuss what really matters”, is one of the best so far. It’s aimed at senior people for leadership development – especially during change management. However, HR professionals, coaches, facilitators and even therapists Read More

2025-01-02T11:25:53+00:00January 2, 2025|Kim's Blog, Management Skills, Relationship Management|

Referrer Management – Capacity and Capability

This article is a summary of the conversation and key takeaways from a workshop in London for MBL.  Delegates included both partners and business development professionals (some with a banking background) from law firms (employment, criminal, disputes, offshore), accountancy practices (audit, forensic, insolvency and restructuring and financial services. Some were Read More

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