Book Review: Helping people change: Coaching with compassion for lifelong learning and growth by Richard Boyatzis, Melvin Smith and Ellen Van Oosten

Posted on: October 18, 2019 Helping people change: Coaching with compassion for lifelong learning and growth by Richard Boyatzis, Melvin Smith and Ellen Van Oosten

This review appeared in the most recent addition of Professional Marketing magazine https://www.pmforum.co.uk/pm-magazine/pm-magazine.aspx “Helping people change: Coaching with compassion for lifelong learning and growth” is an important book for those interested in behaviour change and change management– whether as a professional coach, a leaning and development expert or a leader who wants to engage and […]

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Nine Ideas for Better Conflict Management

Posted on: July 16, 2013

Bringing together content from the fields of psychology, communications and negotiation I have just produced a 15 page booklet on conflict management for clients involved in my training and coaching programmes. At the risk of incurring the wrath of my litigation and mediation clients, I thought I’d share some of the key elements: What is […]

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Instead of the 12 days of Christmas, here’s the 12 Ps of Partner Competencies

Posted on: December 21, 2012

There are competency frameworks, psychological profiles and considerable debate about what makes a great partner. So in a somewhat lighter spirit, and using 20+ years of observations of partners of all shapes and sizes (the good, the bad and the ugly) here are my thoughts on the 12 Ps of Partner Competencies (rather than the 12 […]

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Helping fee-earners prepare the perfect pitch

Posted on: November 8, 2012

Earlier this week I led the first of a new training session on this topic (Helping fee-earners prepare the perfect pitch) with 18 delegates representing global law firms, medium sized law firms, accountancy practices, economists and actuaries with varied experience of pitching and selling. Initial discussions centred around the challenges. The two key themes emerging were […]

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Reflections on Managing Change and Leadership (with book list)

Posted on: July 16, 2012

At the start of July, I ran another of the popular PM courses on “Managing Change and Leadership” http://www.pmforum.co.uk/training/index.aspx. As usual, I promised the delegates a summary from the session and the delay was due to me reviewing a new book on Managing Change (see below). We started the session with a review of the particular […]

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