Difficult conversations

Conversation skills 5 – Book review: “Now we’re talking” by Sarah Rozenthuler

I’ve reviewed several books on business conversation skills (see list below) and this 2024 book, subtitled “How to discuss what really matters”, is one of the best so far. It’s aimed at senior people for leadership development – especially during change management. However, HR professionals, coaches, facilitators and even therapists Read More

2025-01-02T11:25:53+00:00January 2, 2025|Kim's Blog, Management Skills, Relationship Management|

Negotiating skills – Balancing task and relationship

I thought I’d share a few key ideas from some recent workshops on negotiation skills. Sometimes I am training business support professionals, but on occasions I am asked to work with legal professionals who typically are known for their excellent negotiation skills. I use the model of balancing task and Read More

2024-12-31T16:06:54+00:00April 16, 2024|Kim's Blog, Lawyers, Management Skills, Relationship Management|

Future Marketing/BD Manager – Build your personal brand and increase your strategic contribution (December 2022)

Early in December we enjoyed an interactive and productive day at Taylor Wessing (Thank you for hosting!) for a day workshop on “Future Marketing/BD Manager” with PM Forum. This post was prepared for the delegates as a reminder of the key themes and an additional learning resource. Future Marketing/BD Manager – Read More

2022-12-14T17:06:33+00:00December 14, 2022|Kim's Blog, Management Skills, Marketing, Strategy|

A general law of interpersonal relationships?

This time last week (17th June) I was asked to join some other great speakers at the 75th MPF Retuning your firm online session.  Richard Chaplin asked me to speak about psychology and business relationships. The intersection between the topics of relationship management and psychology is an area of particular Read More

2022-06-29T08:27:20+01:00June 24, 2022|Kim's Blog, Management Skills, Relationship Management, Selling|

Book Review: Mediation skills and strategies – A practical guide by Tony Whatling

I am often asked which books I recommend on mediation even though there are plenty of good books around on the subject. Those of my friend Clive Lewis OBE – who has written 14 books including “How to Master Workplace and Employment Mediation” (Bloomsbury, 2015) and ”Difficult Conversations - 10 Read More

2020-10-19T10:08:29+01:00October 19, 2020|Kim's Blog, Lawyers, Management Skills, Relationship Management|
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