Relationship Management

Panel pitch casualty

In the pitching course I deliver for Professional Marketing Forum http://www.pmforum.co.uk/training/index.aspx  – “Helping fee earners prepare the perfect pitch” (next presentations are on 7th February and 6thNovember 2013) and in the training I do for firms in-house, I provide a pack of information on major pitches and panel reviews as they have Read More

2013-08-14T18:25:09+01:00January 2, 2013|Kim's Blog, Lawyers, Relationship Management, Selling|

Relationship rather than divorce study news

Whilst the divorce statistics continue to generate concern and there are constant articles about the causes of divorce, there is a new Open University research project called “Enduring Love?” which explores why people stay together. Following discussions with policy makers, there is an online questionnaire, which has so far been Read More

2013-08-14T18:18:50+01:00January 2, 2013|Kim's Blog, Lawyers, Relationship Management, Statistics and trends|

Book review: Let’s get real or let’s not play – The demise of dysfunctional selling and the advent of helping clients succeed (Mahan Khalsa)

I reviewed this book (Let's get real or let's not play - The demise of dysfunctional selling) back in March 2003 for Professional Marketing magazine http://www.pmforum.co.uk/magazine/index.aspx but as a couple of people have asked about Frank Covey sales techniques lately I thought it was worth digging it out again. As well Read More

Cross cultural communication

In the current edition of Professional Marketing magazine http://www.pmforum.co.uk/magazine/index.aspx  there’s an article by me on communicating and developing business relationships in multi-cultural  and cross cultural business environments. Three key models are explored and some practical guidance is provided. Due to space limits, the following nine dimensions of cultural leadership competencies from Read More

Advanced social media use amongst lawyers, accountants and surveyors

I have been involved in social media almost since its inception. Initially, when I was asked to help firms it was often for training in terms of basic awareness of the main tools and helping people set up appropriate profiles. There was little appetite for using social media to support Read More

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