What marketing and business development assistants would like to say to their fee-earners

Posted on: December 18, 2018 marketing and business development assistants would like to say to their fee-earners

At a recent training workshop we considered: What marketing and business development assistants would like to say to their fee-earners. The assistants know that they have to work hard to understand what their fee-earners do and who they do it for – they must develop empathy with their fee-earners and develop product knowledge in the […]

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An MBA is great – but you’ll need soft skills to make an impact

Posted on: December 3, 2018 Soft skills

This article “An MBA is great – but you’ll need soft skills to make an impact” was published on the Association of MBAs (AMBA) web site on 23 November 2018  https://community.mbaworld.com/blog/b/weblog/posts/an-mba-is-great-but-you-ll-need-those-soft-skills-to-make-an-impact They don’t teach you about soft skills and relationships at Business School, but these are what could make the vital difference to career success, says Kim Tasso […]

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At the heart of what we do – Better Business Relationships

Posted on: November 26, 2018

What is at the heart of what we do – Better Business Relationships. Business relationships are at the heart of professional services – people buy people. Relationships are a key component of client service and often the source of competitive differentiation and real added value. Recently I presented a short session to a large group of […]

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Ten psychological ideas that employers, recruiters and HR people need to know

Posted on: November 2, 2018 psychological ideas that employers, recruiters and HR people

An article about the ten psychological ideas that employers, recruiters and HR people need to know has just been published in the world-leading recruiting and talent acquisition blog Undercover Recruiter. Almost half a million people read Undercover Recruiter every month. The article describes the following ideas: Cognitive bias Non-Verbal Communication (NVC) First impressions Rapport and trust […]

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Leadership and management: Maverick Magpies and Predictable Pigeons

Posted on: October 19, 2018 Leadership and management: Maverick Magpies and Predictable Pigeons

There is a myth that magpies are attracted to shiny, sparkly things. The myth says that they will even steal them. (In 2014 researchers at Exeter University disproved the idea that magpies are attracted to shiny things – but bear with me while I continue my metaphor). Creative swiping was a term coined by Tom […]

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