At the recent PM Forum training workshop “Practical and Professional Skills for Marketing and Business Development (MBD) Assistants” we talked about many strategic and operational marketing and business development activities. Marketing and business development assistants: Comparing roles and insights Similarities and differences in assistant roles Delegates had a variety of roles – some Read More
I wrote the opening chapter “Emotional Intelligence in legal practice – developing a superpower for lawyers” for the new 2026 Globe Book 'Fundamental skills for the Modern Lawyer'. I’m particularly pleased as the new book builds on the work in my 2020 Globe book Essential soft skills for lawyers. The Read More
I was joined by 12 trainee solicitors from a variety of firms for an online workshop on “A Trainee’s Guide to Marketing & Business Development (MBD) in a Law Firm”. This article summarises some of the themes that emerged during discussions and supplements the learning resources for the session. Law Read More
Boundaries are important for many things – defining yourself, being heard, asserting your needs, self-care and protecting yourself. A lack of boundaries at work may result in you feeling unseen, undervalued and overworked. A lack of boundaries in your personal life may leave you in dysfunctional and unhappy relationships with Read More
At the recent MBL workshop on “Pick up the phone – client service and sale opportunities for professionals” we looked at the role of telephone calls in sales and service, managing inbound calls and making outbound calls. One theme that arose was the delicate balance to be achieved during a Read More
