Insights into assertiveness, confidence and effectiveness (2020)

A half day digital workshop by Professional Marketing Forum  took place in early October for a number of marketing and business development professionals from legal and accountancy firms. Assertiveness, confidence and effectiveness were the topics of discussion. Key takeaways The key takeaways from the delegates included: Self-confidence  is based on Read More

2020-10-09T09:49:25+01:00October 9, 2020|Kim's Blog, Marketing, Relationship Management|

Soft skills – Dealing with difficult conversations

We all have to spend time dealing with difficult conversations. Conflict is a natural part of all relationships at home and at work. I’ve written before about the sources of difference and provided ideas on how to deal with “difficult” people and situations. And there are short videos on two Read More

2020-09-30T09:31:51+01:00September 30, 2020|Kim's Blog, Management Skills, Relationship Management|

Business relationships – Using the drama triangle to resolve conflict (Video)

The latest short video (6 minutes) is on Business relationships - Using the drama triangle to resolve conflict. (Video script) Hi, I’m Kim Tasso A short while ago I produced a video on the Parent Adult Child model from Transactional Analysis (TA) to help people understand why sometimes communication and Read More

2021-03-31T15:36:37+01:00September 18, 2020|Kim's Blog, Management Skills, Relationship Management|

Animal magic of buy-in and stakeholder engagement (Video)

Today's video provides 11 tips with the animal magic of buy-in and stakeholder engagement. (Video script - Animal magic of buy-in and stakeholder engagement) Hi. I’m Kim Tasso. I’ve spent many years helping people to achieve buy-in – that is, getting senior management and colleagues to accept and support their Read More

2021-03-31T15:37:34+01:00September 11, 2020|Kim's Blog, Management Skills, Marketing, Relationship Management, Selling|

Business relationships – How the parent, adult, child (PAC) model helps with difficult interactions (Video)

This short (7 minutes) video introduces Transactional Analysis (TA). Business relationships – How the parent, adult, child (PAC) model helps with difficult interactions. (Video script) Hi, I’m Kim Tasso I’d like to share with you today a psychology concept to help you deal with difficult interactions – both in business Read More

2021-03-31T15:38:44+01:00September 4, 2020|Kim's Blog, Relationship Management|
Go to Top