Emotions

Better Business Relationships – The building blocks (video)

My latest video discusses my 2018 book Better Business Relationships. It offers some practical insights to help you improve your business relationships at each stage of the DACRIE model – Diversity, Adaptation, Communication, Relationship formation, Internal Relationships and External Relationships. Better Business Relationships – The building blocks. (Script) Introduction Hi Read More

2024-02-07T14:10:51+00:00June 11, 2020|Kim's Blog, Management Skills, Relationship Management, Selling|

Change management: Your personal transition – Endings, neutral zone and new beginnings

Following my short video on the emotions during major changes, many people said they are feeling disoriented and disconnected during lock down. It’s no surprise as the changes have been immense and the impact of isolation is underestimated. But I recall – from my work as a psychologist and coach Read More

2020-06-05T09:35:24+01:00June 5, 2020|Kim's Blog, Management Skills, Relationship Management|

Soft skills: Introduction to coaching – Three frameworks (Video)

I have produced a 10 minute video on soft skills: Introduction to coaching – Three frameworks. This includes an overview of John Whitmore’s GROW model, the OCM’s SMILE model and the compassionate coaching movement’s Intentional Change Theory (ICT). The video also considers the range of soft skills needed for effective Read More

2024-01-28T11:23:30+00:00June 1, 2020|Kim's Blog, Management Skills, Relationship Management|

Book review: Neuroscience for organizational change by Hilary Scarlett

The book “Neuroscience for organizational change: an evidence-based practical guide to managing change” by Hilary Scarlett is both intellectually challenging and practical. I would add it to the list of recommended books on change management that should be read by those involved in organizational change programmes whether leaders, human resource Read More

2020-05-27T11:51:38+01:00May 27, 2020|Kim's Blog, Management Skills, Relationship Management, Strategy|
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