Change management basics (Video)

Posted on: December 4, 2020

Todays’ video explores change management basics – both from individual (psychology) and organisational (business) perspectives. (Video script) I’m Kim Tasso. Today we are going to look at some core ideas around change management. We all experienced massive change during Covid – because we had to. But without a major crisis change can be more tricky. […]

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Improve your resilience

Posted on: November 9, 2020 marketing and business development assistants would like to say to their fee-earners

This article titled “Inner Resources” on how to improve your resilience was published on The Law Society’s Law Management Section on October 6th 2020. The pandemic and lockdown have put a strain on everyone’s mental health and wellbeing. Kim Tasso looks at the role of resilience in overcoming difficulties, and how you can improve your own resilience […]

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Book Review: Mediation skills and strategies – A practical guide by Tony Whatling

Posted on: October 19, 2020 Book Review: Mediation skills and strategies – A practical guide by Tony Whatling

I am often asked which books I recommend on mediation even though there are plenty of good books around on the subject. Those of my friend Clive Lewis OBE – who has written 14 books including “How to Master Workplace and Employment Mediation” (Bloomsbury, 2015) and ”Difficult Conversations – 10 Steps to Becoming a Tackler […]

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An introduction to emotional intelligence (EQ) and empathy (Video)

Posted on: July 24, 2020

This short (8 minute) video provides an introduction to emotional intelligence (EQ) and empathy. It explains why emotional intelligence is important for personal and business relationships. (Video script – an introduction to emotional intelligence (EQ) and empathy) HI I’m Kim Tasso. In this short video I will introduce you to the idea of emotional intelligence […]

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What are soft skills? And why are they so important? (Video)

Posted on: June 18, 2020

This 9 minute video explores: What are soft skills? And why are they so important? Video script Hi. I’m Kim Tasso. I am sure many of you are worried about the onward march of technology – things like artificial intelligence (AI) and machine learning and the impact these may have on your future. Will my […]

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