I regularly facilitate a public training session for CLT on “Client care, service excellence and retention” http://www.clt.co.uk/course/Client-Care-Service-Excellence-and-Retention/. During the workshop we spend time considering various legal market research reports. I have blogged a lot about commercial client research and the needs of general counsel in the past (see the related Read More
At a recent course on “Marketing in a Digital World” (see the related blog), Conscious Solutions http://www.conscious.co.uk/site/home/ provided insights into a number of legal marketing technology case studies. Boys and Maughan http://www.boysandmaughan.co.uk/ Storytelling client case study on collaborative family law using video Integration with Child Support Agency calculator Process fact Read More
As a psychologist and trainee psychotherapeutic counsellor, a consultant who works with many family lawyers, a divorced mum who ensured my children’s father played a major role in their lives and as a long-time supporter of the not-for-profit organisations OnlyMums http://www.onlymums.org/ and OnlyDads http://www.onlydads.org/, I was delighted to attend my Read More
I have a long association with the single father organisations Onlydads http://www.onlydads.org/ (see, for example the Westminster Fathers debate http://kimtasso.com/westminster-debate-for-fathers/ and also the research into the cost of divorce http://kimtasso.com/the-price-of-divorce-survey-results/ . Dadshouse http://www.dadshouse.org.uk/ is a related organisation for single dads. So I was interested to see that a new members Read More
I noticed some interesting divorce and family statistics relating to the family law market today: At a Resolution event it was reported that the cost of relationship breakdown in the UK is in the region of £44 billion a year The Daily Telegraph ran a report on the hidden Read More