Emotional Intelligence (EQ or EI) continues to generate an increasing amount of interest as the importance of emotional intelligence (aka soft skills) for leadership, management, marketing, selling and client relationship management becomes more generally known. There are many resources on this web site on the topic (use the search facility) Read More
I recently wrote two blogs for The Future of Law blog at Lexis Nexis. The topics were delegation and project management – important and linked ideas. The articles and links to the original blogs are below. To delegate or not to delegate – that is the question During the recession, Read More
I first read "How to win friends and influence people" way back in January 1984. That’s nearly 30 years ago (the book was actually written back in 1938). It had a profound effect on me - despite the fact that I am a psychologist and have read thousands of books Read More
Bringing together content from the fields of psychology, communications and negotiation I have just produced a 15 page booklet on conflict management for clients involved in my training and coaching programmes. At the risk of incurring the wrath of my litigation and mediation clients, I thought I’d share some of Read More
I don’t often share my coaching success stories – but recent results have been astonishing. I’ve had to change the details a little to protect confidentiality, but here are a selection: Property director back in the game An MBA qualified director in the property sector had a serious illness which Read More
