Psychology

Business relationships – Using the drama triangle to resolve conflict (Video)

The latest short video (6 minutes) is on Business relationships - Using the drama triangle to resolve conflict. (Video script) Hi, I’m Kim Tasso A short while ago I produced a video on the Parent Adult Child model from Transactional Analysis (TA) to help people understand why sometimes communication and Read More

2024-01-11T20:17:32+00:00September 18, 2020|Kim's Blog, Management Skills, Relationship Management|

Six themes on cross-selling and referrer management workshop highlights (2020)

Yesterday I facilitated an interactive workshop through the Professional Marketing Forum  on cross-selling and referrer management. I promised the delegates – representing a range of legal and accountancy practices – that I would summarise and share the key points arising from the session and the six themes to supplement their Read More

Business relationships – How the parent, adult, child (PAC) model helps with difficult interactions (Video)

This short (7 minutes) video introduces Transactional Analysis (TA). Business relationships – How the parent, adult, child (PAC) model helps with difficult interactions. (Video script) Hi, I’m Kim Tasso I’d like to share with you today a psychology concept to help you deal with difficult interactions – both in business Read More

2024-08-16T17:29:53+01:00September 4, 2020|Kim's Blog, Relationship Management|

Podcast – With Kiran Kapur of Cambridge Marketing College on soft skills for marketing professionals

This podcast was released in August 2020 by Kiran Kapur of Cambridge Marketing College  on soft skills for marketing professionals   (Approximate script with links)  Introduction  Kim Tasso is a fellow of the Chartered Institute of Marketing (CIM) and has worked in marketing – as a director and a consultant – Read More

2021-04-03T14:49:52+01:00August 26, 2020|Kim's Blog, Marketing|

Book review: “Range – How generalists triumph in a specialized world” by David Epstein

“Range – How generalists triumph in a specialized world” by David Epstein – provided both great comfort and sparked inspiration on a number of people development initiatives. If you, like me, have sometimes worried that your multiple professions and experiences in numerous industries left you vulnerable to the appeal of Read More

2020-08-03T09:21:17+01:00August 3, 2020|Kim's Blog, Management Skills|
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