Referrer relationship management

Referrals – The role of internal communications, messaging and storytelling and post-Covid “water cooler” moments
Gallery
Referrals – The role of internal communications, messaging and storytelling and post-Covid “water cooler” moments

Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management

Referrals – The role of internal communications, messaging and storytelling and post-Covid “water cooler” moments

Earlier in December I facilitated another of MBL’s popular “Developing more work from referrers and intermediaries” full day LearnLive training sessions. With delegates from legal, accountancy, surveying, architectural and financial services firms there was lots to discuss. Dominant themes were referrals – the role of internal communications, messaging and storytelling Read More

Kim Tasso2021-12-19T12:34:01+00:00December 19, 2021|Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management|

14 pragmatic steps to improved referrer management (London and Manchester 2019)
Gallery
14 pragmatic steps to improved referrer management (London and Manchester 2019)

Accountants, Kim's Blog, Lawyers, Marketing, Property, Relationship Management, Strategy

14 pragmatic steps to improved referrer management (London and Manchester 2019)

I’ve combined the key delegate insights from the two most recent MBL workshops on referrer management (http://www.mblseminars.com/Outline/Developing-More-Work-from-Referrers-_-Intermediaries/5770/) in London and Manchester to provide 14 pragmatic steps to improved referrer management. The sessions had a fascinating and productive blend of views from senior leaders, fee-earners and business development professionals. 1. Analyse Read More

Kim Tasso2019-12-19T12:09:49+00:00December 19, 2019|Accountants, Kim's Blog, Lawyers, Marketing, Property, Relationship Management, Strategy|