Soft skills

Book review: How to advance your career in professional services marketing by Dominic Ayres

This article was published in the April 2022 edition of PM Magazine. A book review: How to advance your career in professional services marketing by Dominic Ayres. It’s a useful and timely book for those planning their careers in professional services marketing and business development. It starts at launching your Read More

2022-04-22T14:47:05+01:00April 22, 2022|Kim's Blog, Management Skills, Marketing|

Does Zoom/Teams replace telephone calls? Telephone skills workshop

At a recent digital workshop for MBL on “Pick up the phone: Client service and sales opportunities for professionals in the digital age” delegates asked if videoconferences replaced telephone calls. Does Zoom/Teams replace telephone calls? Telephone skills workshop. The research finding from Stanford University that people are 34 times more Read More

2022-02-22T13:16:23+00:00February 21, 2022|Kim's Blog, Relationship Management, Selling|

Don’t jump to conclusions – Coaching and Consulting skills (Expectations, Relationships, Listening, Goals and Implementation (February 2022))

It was a full house on the second presentation of this PM Forum training  workshop on “Coaching and Consulting Skills for Marketing and Business Development” in February 2022. Most of the professions – lawyers, patent attorneys, accountants, economists, engineers and actuaries – were represented. This post explores one of the Read More

2022-02-11T16:55:49+00:00February 11, 2022|Kim's Blog, Management Skills, Marketing, Relationship Management|

How to facilitate groups – 2 (Herding Cats)

The majority of my clients are lawyers, accountants or surveyors – the professions. It’s said that working with the professions is like herding cats. Some of my clients – the patent attorneys and forensic scientists - also have PhDs in cutting-edge technologies. A double challenge. Professionals are usually successful, independent, Read More

2022-01-19T16:14:28+00:00January 19, 2022|Kim's Blog, Management Skills, Relationship Management|
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