How to facilitate groups – 2 (Herding Cats)

The majority of my clients are lawyers, accountants or surveyors – the professions. It’s said that working with the professions is like herding cats. Some of my clients – the patent attorneys and forensic scientists - also have PhDs in cutting-edge technologies. A double challenge. Professionals are usually successful, independent, Read More

2022-01-19T16:14:28+00:00January 19, 2022|Kim's Blog, Management Skills, Relationship Management|

Book review – Brilliant personal effectiveness by Douglas Miller

The start of a New Year means new habits right? I have run training sessions on improving personal effectiveness for many years so it was good to find an introductory book that covers the majority of the topics. It also contains a fair amount of positive psychology (which is pretty Read More

2022-01-04T10:03:13+00:00January 4, 2022|Kim's Blog, Management Skills, Relationship Management|

Conference review: Rebooting Marketing for Growth – 26th Professional Marketing Forum Conference 2021

A version of this article appears in the November 2021 edition of PM Forum Magazine: “Conference review: Rebooting Marketing for Growth – 26th Professional Marketing Forum Conference 2021”  It seemed like just yesterday when we were poised in front of our screens at home attending the first online PM Forum Read More

2021-11-03T14:37:20+00:00November 3, 2021|Accountants, Kim's Blog, Lawyers, Marketing, Property|

Four themes in the art of selling – Integrating marketing and sales, sales process, first contact and selling in a digital world

Earlier this week I ran a full day workshop on selling for MBL  (“The art of selling professional services and winning business”). The day was organised into six modules: the sales process, sales planning, integration with marketing, psychological selling, selling skills and measuring sales success. I selected four themes in Read More

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