Business relationships

Seven themes on assertiveness, effectiveness and impact – We’re all in the same boat on fee-earner relationships

At a recent PM Forum workshop on “Assertiveness, effectiveness and impact” a key insight was the reassuring realisation that we are all in the same boat on fee-earner relationships. Seven themes on assertiveness, effectiveness and impact emerged on fee-earner relationships (guilt, value, variety, impact, influence, questions and time). 1. Ignore Read More

2021-05-21T17:44:53+01:00May 21, 2021|Kim's Blog, Marketing, Relationship Management|

Leadership: Dealing with resistance to change

This article summarises the key points from a recent presentation I prepared on Leadership: Dealing with resistance to change. Everyone made enormous changes during the Covid19 crisis – seemingly with little resistance. But as we emerge from the crisis and professional service firms attempt to maintain the fast pace of Read More

Marketing and BD planning – Segmentation, Rock Stars and Engagement (Feb 2021)

Last week, delegates from large and small law firms and an engineering consultancy joined me for a “Marketing and Business Development Planning in a Nutshell” half day training workshop through the  Professional Marketing Forum. We covered a huge amount of material from marketing and business development basics, progressed step-by-step through the Read More

2021-04-01T17:42:58+01:00February 18, 2021|Accountants, Kim's Blog, Lawyers, Marketing, Strategy|

Review: The GC Index® – a Leadership and Board Assessment tool (organimetric)

This is a review of a new assessment tool for those who, like me, use them in coaching, leadership development, change management, Board room facilitation and succession planning. It explores The GC Index® - a Leadership and Board Assessment tool. An overview of other frequently-used assessment tools appears as an Read More

2021-04-01T16:57:53+01:00February 15, 2021|Kim's Blog, Management Skills|

Resources to help you deal with difficult interactions

I sent this information as a mailer to my clients and contacts recently and the feedback was really positive. Some suggested I should publish it as a blog post so that it could be seen by more people. So here is an article on resources to help you deal with Read More

2021-04-01T17:04:06+01:00February 12, 2021|Kim's Blog, Management Skills, Relationship Management|
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