Emotional Intelligence

Book review – Creating self-esteem by Lynda Field

Whilst published in 1993, this remains an often-quoted book in the area of self-esteem and realizing your true worth. Self-esteem often arises in my workshops on confidence and sometimes in coaching sessions. It’s a short book (150 pages) and a relatively quick and easy read – designed for those without Read More

2024-03-19T17:16:28+00:00March 19, 2024|Kim's Blog, Management Skills|

What is Socratic questioning? (Questioning skills)

Long before I learned of the value of Socratic questioning in coaching and counselling, I remember an editor asking me to use Socratic questioning in some writing. Socratic questioning is a way to drive logical argument. It’s helpful in conversations, critical thinking and negotiation. So what is Socratic questioning? (Questioning Read More

2024-02-27T17:29:03+00:00February 22, 2024|Kim's Blog, Management Skills, Relationship Management, Selling|

Why are questions so important? (Questioning skills)

Most people appreciate the importance of questioning skills in selling, training, coaching, counselling (especially Cognitive Based Therapy – CBT) and commercial conversations. In this post I explore different types of questions and how they can be used in various business scenarios. Why are questions so important? (Questioning skills). The importance Read More

2024-02-22T17:28:18+00:00February 21, 2024|Kim's Blog, Management Skills, Relationship Management, Selling|

Leadership, emotional intelligence and teams in change management

Last week I was excited to lead an MBL session  on “Tackling Change Management - A Workshop for Professional Firms”. Having facilitated this session many times in the past in face-to-face workshops, it was exhilarating to experience the change in running it on-line for the first time. We welcomed delegates Read More

2024-05-03T08:23:56+01:00January 28, 2024|Accountants, Kim's Blog, Lawyers, Management Skills, Strategy|

Legal marketing case studies – Law firm media relations and integrated campaigns (Kysen)

I keep an eye out for case studies in professional services marketing and share them at workshops. This post describes some case studies from veteran legal PR expert – Clare Rodway  at Kysen.   I’ve known Claire for more years than either of us care to remember and her long-established Read More

2023-12-19T17:11:48+00:00December 19, 2023|Kim's Blog, Lawyers, Marketing, Web Sites|
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