Emotional Intelligence

Zip your lip – Resist the temptation to provide instant answers (Coaching and Consulting Skills)

At the recent PM Forum – PM Forum training workshop on “Coaching and Consulting skills for marketing and business development professionals” we spent time considering key coaching and consulting skills and processes. Zip your lip - Resist the temptation to provide instant answers (Coaching and Consulting Skills) During introductory discussions, three key themes Read More

Confidence – Radiators and Drains and the 90 second rule for emotional control

At the recent MBL session on “Boost Your Confidence at Work – A toolbox for professionals” we explored confidence in the workplace. Both what affects how we feel inside (self-confidence) and what we convey to others (confidence).  We explored numerous tools to help us feel more confident internally and externally. A couple of Read More

Art and science of selling – Plan for different sales journeys and processes

Legal and accountancy firm delegates joined me for a MBL workshop on “The art and Science of Selling Professional Services”.  We spent a significant amount of time exploring the various sales cycles in delegate firms – and how best to support fee-earners through complex (multiple players and decision makers) consultative Read More

Building the confidence of young professionals – Four tools: Energy, Perception, Inner dialogue and Breathing

At the recent MBL session on “Boost Your Confidence at Work – A toolbox for professionals” we explored a number of issues relating to confidence in the workplace – especially for those at the start of their career. Delegates included trainee solicitors and accountants as well as junior professionals in marketing and human Read More

2026-02-05T17:57:23+00:00July 21, 2025|Accountants, Kim's Blog, Lawyers, Relationship Management|
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