Emotional Intelligence

How to build rapport – An essential guide

Whenever you meet new people – at social and networking events and in client and selling situations, you need to establish rapport. Establishing rapport is the foundation for a relationship. You need rapport when influencing and negotiating. And for effective coaching and therapeutic relationships. So what is rapport? And how Read More

All change? Mental health in the legal sector

This article was published in the July edition of Modern Lawyer magazine (Globe Law and Business). Subscribers can access the article here  2_79_432_145331785512013.pdf. All change? Mental health in the legal sector. I’d like to share a distinct lens on mental health in the legal sector. One perspective is from law Read More

2026-08-04T15:29:43+01:00August 4, 2026|Kim's Blog, Lawyers, Management Skills, Statistics and trends|

Key insights from aspiring MBD leaders

Last week I was excited to facilitate the much-anticipated new PM Forum workshop  on “Aspiring Marketing and Business Development Leaders”. 12 delegates – three quarters from law firms – gathered to tackle a tough, demanding agenda. I’ve tried to provide a synthesis of the key points of interest from the Read More

Emotional Intelligence in legal practice (Globe’s Fundamental Skills for the Modern Lawyer)

I wrote the opening chapter “Emotional Intelligence in legal practice – developing a superpower for lawyers” for the new 2026 Globe Book 'Fundamental skills for the Modern Lawyer'. I’m particularly pleased as the new book builds on the work in my 2020 Globe book Essential soft skills for lawyers. The Read More

2026-09-21T17:22:14+01:00July 7, 2026|Kim's Blog, Lawyers, Management Skills, Relationship Management|

Develop your value proposition (and a personal story)

What’s your personal value proposition? What value do you bring to your clients? (or employer?) You may have considered these questions as part of your personal brand development. I’m looking at the process through the lens of value proposition development – and through my personal lens. Develop your value proposition (and Read More

2026-06-24T17:01:33+01:00June 24, 2026|Kim's Blog, Management Skills, Marketing, Selling|
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