Empathy

Better Business Relationships and DACRIE – A model to enhance business relationships

This article “A model to enhance business relationships” was published in the March 2019 edition of Ambition (the magazine of the Association of MBAs). It describes the DACRIE model which is the basis of the book by Kim Tasso “Better Business Relationships – Insights from psychology and management for working Read More

2019-04-15T15:29:33+01:00April 15, 2019|Kim's Blog, Management Skills, Relationship Management|

What marketing and business development assistants would like to say to their fee-earners

At a recent training workshop we considered: What marketing and business development assistants would like to say to their fee-earners. The assistants know that they have to work hard to understand what their fee-earners do and who they do it for – they must develop empathy with their fee-earners and Read More

2018-12-19T10:14:32+00:00December 18, 2018|Accountants, Kim's Blog, Lawyers, Marketing, Property, Relationship Management|

Book review of Better Business Relationships by Paul English of Grant Thornton International

This book review of Better Business Relationships by Paul English of Grant Thornton appeared in the Winter 2018 edition of Professional Marketing magazine Kim Tasso reminds us early on in her book that while no one teaches you about relationships, nearly every aspect of business life demands effective relationships skills. Read More

2018-12-05T10:05:35+00:00December 5, 2018|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Property, Relationship Management, Selling|

An MBA is great – but you’ll need soft skills to make an impact

This article "An MBA is great – but you’ll need soft skills to make an impact" was published on the Association of MBAs (AMBA) web site on 23 November 2018  https://community.mbaworld.com/blog/b/weblog/posts/an-mba-is-great-but-you-ll-need-those-soft-skills-to-make-an-impact They don’t teach you about soft skills and relationships at Business School, but these are what could make the vital difference to Read More

2018-12-03T10:01:50+00:00December 3, 2018|Kim's Blog, Management Skills, Relationship Management, Selling|
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