This is a review of the book “What management is – how it works and why it’s everyone’s business” by Joan Magretta with the collaboration of Nan Stone. I’m often asked for book recommendations to support workshops on management, leadership, strategy and commerciality. I strongly endorse this book – despite Read More
Everyone has a view on and will have – at some point in their lives - personal experience of ageing. Generational challenges dominate our headlines at present as the Government grapples with issues around young people not in employment, education or training (NEET), pensions sustainability and how to provide social Read More
I wrote the opening chapter “Emotional Intelligence in legal practice – developing a superpower for lawyers” for the new 2026 Globe Book 'Fundamental skills for the Modern Lawyer'. I’m particularly pleased as the new book builds on the work in my 2020 Globe book Essential soft skills for lawyers. The Read More
I am often asked by clients to assist in enhancing their client service and client experience. Recently, I facilitated workshops for senior leadership teams where they wanted a) a briefing on the range of client service initiatives in professional services and b) help with deciding their priorities and strategy for Read More
What’s your personal value proposition? What value do you bring to your clients? (or employer?) You may have considered these questions as part of your personal brand development. I’m looking at the process through the lens of value proposition development – and through my personal lens. Develop your value proposition (and Read More
