KAM process

KAM – Less is more and take a different perspective
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KAM – Less is more and take a different perspective

Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Relationship Management

KAM – Less is more and take a different perspective

At the recent PM Forum - PM Forum workshop on “Towards KAM and ABM: Helping fee-earners with client relationship management” we were joined by delegates from across the UK in legal, accountancy, actuarial and engineering firms. I’ve summarised the delegate aims, poll results and key takeaways below as an addition Read More

Kim Tasso2024-06-10T12:52:47+01:00June 10, 2024|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Relationship Management|

Six key KAM lessons – Education, Expectations, Exemplars, Emergence, Extending and Evolution (June 2022)
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Six key KAM lessons – Education, Expectations, Exemplars, Emergence, Extending and Evolution (June 2022)

Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Relationship Management, Strategy

Six key KAM lessons – Education, Expectations, Exemplars, Emergence, Extending and Evolution (June 2022)

On 8th June it was a full house for the PM Forum’s popular workshop “Towards KAM and ABM – Helping fee-earners with client relationship management”. Amongst the many delegates from across the UK there was also one joining us from Warsaw, Poland and another who had moved from a lawyer Read More

Kim Tasso2022-06-11T09:49:19+01:00June 11, 2022|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Relationship Management, Strategy|