Learning

Book launch: Essential soft skills for lawyers – some research findings

Between August 2019 and March 2020 I analysed a huge amount of information and research relating to the importance of soft skills within the UK legal profession. I also interviewed over 20 people from large and small law firms – lawyers and learning & development professionals – as well as Read More

Better Business Relationships – The building blocks (video)

My latest video discusses my 2018 book Better Business Relationships. It offers some practical insights to help you improve your business relationships at each stage of the DACRIE model – Diversity, Adaptation, Communication, Relationship formation, Internal Relationships and External Relationships. Better Business Relationships – The building blocks. (Script) Introduction Hi Read More

2025-09-08T14:48:18+01:00June 11, 2020|Kim's Blog, Management Skills, Relationship Management, Selling|

Change management: Your personal transition – Endings, neutral zone and new beginnings

Following my short video on the emotions during major changes, many people said they are feeling disoriented and disconnected during lock down. It’s no surprise as the changes have been immense and the impact of isolation is underestimated. But I recall – from my work as a psychologist and coach Read More

2025-03-22T10:51:11+00:00June 5, 2020|Kim's Blog, Management Skills, Relationship Management|

Change management: The change process – Emotions when reacting to change (Video)

In this short (8.5 minutes) video I explore one of the models that look at how people react emotionally to loss or major change. I thought it would be helpful to consider this model as we adapt to the restrictions forced upon us by the current Coronavirus pandemic to our Read More

2025-02-10T15:40:22+00:00April 24, 2020|Kim's Blog, Management Skills, Relationship Management|

Book review: The Human Edge – How curiosity and creativity are your superpowers in the digital economy by Greg Orme

This book “The Human Edge – How curiosity and creativity are your superpowers in the digital economy” by Greg Orme (London Business School, founder of the Centre for Creative Business and with clients including Accenture, EY and Arcadia) is both fascinating and inspiring. Most of us (lawyers, accountants, surveyors or Read More

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