social relationships

Book review: Mediation and dispute resolution – Contemporary issues and developments by Tony Whatling
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Book review: Mediation and dispute resolution – Contemporary issues and developments by Tony Whatling

Kim's Blog, Management Skills

Book review: Mediation and dispute resolution – Contemporary issues and developments by Tony Whatling

I reviewed Tony Whatling’s first book – which provides a great introduction to mediation Mediation skills and strategies – A practical guide by Tony Whatling (kimtasso.com) in October 2020 – before I qualified as a mediator . This book seems to be aimed at more at experienced mediators who become Read More

Kim Tasso2022-06-01T08:56:24+01:00June 1, 2022|Kim's Blog, Management Skills|

Client relationship management (CRM) – How many close relationships can you manage?
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Client relationship management (CRM) – How many close relationships can you manage?

Accountants, Kim's Blog, Lawyers, Marketing, Property, Relationship Management, Selling, Statistics and trends

Client relationship management (CRM) – How many close relationships can you manage?

Client relationship management (CRM) remains topical. At a recent MBL course on “Getting more work from referrers and intermediaries” I was asked about the number of relationships that any one professional could expect to manage successfully. Relationship marketing is the primary method of business development in many professional service firms Read More

Kim Tasso2020-05-22T16:31:11+01:00May 8, 2017|Accountants, Kim's Blog, Lawyers, Marketing, Property, Relationship Management, Selling, Statistics and trends|