Relationship Management Archives - Page 48 of 100

14 pragmatic steps to improved referrer management (London and Manchester 2019)
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14 pragmatic steps to improved referrer management (London and Manchester 2019)

Accountants, Kim's Blog, Lawyers, Marketing, Property, Relationship Management, Strategy

14 pragmatic steps to improved referrer management (London and Manchester 2019)

I’ve combined the key delegate insights from the two most recent MBL workshops on referrer management (http://www.mblseminars.com/Outline/Developing-More-Work-from-Referrers-_-Intermediaries/5770/) in London and Manchester to provide 14 pragmatic steps to improved referrer management. The sessions had a fascinating and productive blend of views from senior leaders, fee-earners and business development professionals. 1. Analyse Read More

Kim Tasso2019-12-19T12:09:49+00:00December 19, 2019|Accountants, Kim's Blog, Lawyers, Marketing, Property, Relationship Management, Strategy|

Changing behaviour in the workplace to boost productivity – Insights from psychology
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Changing behaviour in the workplace to boost productivity – Insights from psychology

Kim's Blog, Management Skills, Relationship Management

Changing behaviour in the workplace to boost productivity – Insights from psychology

In October, I was invited by Richard Chaplin and Richard Thorby of the Managing Partners Forum https://www.mpfglobal.com/ to lead a discussion on “Changing behaviour in the workplace to boost productivity – Insights from psychology” for the People, Performance and Culture group (including directors and HR professionals from leading law, architectural, Read More

Kim Tasso2019-12-04T15:00:56+00:00December 2, 2019|Kim's Blog, Management Skills, Relationship Management|

Developing the roles of marketing and BD secretaries, PAs and EAs
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Developing the roles of marketing and BD secretaries, PAs and EAs

Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management

Developing the roles of marketing and BD secretaries, PAs and EAs

The recent workshop on “The effective marketing and BD PA/Secretary” organised by Professional Marketing Forum (https://www.pmforum.co.uk/training.aspx) was attended by delegates from law firms, accountancy practices, patent attorney and design firms. Developing the roles of marketing and BD secretaries, PAs and EAs was a key point of discussion. Professional services marketing Read More

Kim Tasso2019-11-26T11:58:33+00:00November 26, 2019|Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management|

Don’t try to eat the white elephant whole – thoughts on change management and leadership
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Don’t try to eat the white elephant whole – thoughts on change management and leadership

Kim's Blog, Management Skills, Relationship Management, Strategy

Don’t try to eat the white elephant whole – thoughts on change management and leadership

At the recent “Change management and leadership” workshop run by Professional Marketing Forum https://www.pmforum.co.uk/training.aspx we experimented with different tools and techniques to help lead and manage change. But one thing that the delegates focused on was “Don’t try to eat the white elephant whole”. Let me explain our thoughts on Read More

Kim Tasso2021-04-30T17:17:53+01:00November 18, 2019|Kim's Blog, Management Skills, Relationship Management, Strategy|

Future Marketing Manager – Eight steps to manage virtual teams
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Future Marketing Manager – Eight steps to manage virtual teams

Kim's Blog, Management Skills, Marketing, Relationship Management

Future Marketing Manager – Eight steps to manage virtual teams

Managing virtual teams emerged as a key topic again at a recent Future Marketing Manager course http://www.pmforum.co.uk/training/) As professional service firms become larger and more global it is an increasing challenge. So I have summarised the previous guidance and added new insights into this short guide – Eight steps to Read More

Kim Tasso2019-11-01T16:49:37+00:00November 1, 2019|Kim's Blog, Management Skills, Marketing, Relationship Management|