This article was published in the July edition of Modern Lawyer magazine (Globe Law and Business). Subscribers can access the article here 2_79_432_145331785512013.pdf. All change? Mental health in the legal sector. I’d like to share a distinct lens on mental health in the legal sector. One perspective is from law Read More
I am often asked by clients to assist in enhancing their client service and client experience. Recently, I facilitated workshops for senior leadership teams where they wanted a) a briefing on the range of client service initiatives in professional services and b) help with deciding their priorities and strategy for Read More
An article I wrote on “Giving effective feedback” was published in the June issue of Counsel Magazine | COUNSEL | The Magazine of the Bar of England and Wales. Giving feedback in professional relationships. “I think it’s very important to have a feedback loop, where you’re constantly thinking about Read More
Speed is a hallmark of contemporary life. But remember the story of the tortoise and the hare? Speed isn’t always the winning strategy. At the recent MBL session on “Boost Your Confidence at Work - A toolbox for professionals” we considered the benefits of slowing things down. There were two Read More
Alastair and Samantha of Optix Solutions delivered a comprehensive and thought-provoking PM Forum training session. Delegates appreciated the provocative food for thought to make more proactive use of AI in their marketing and business development teams and activities. Opportunities quickly become threats so the need to get a handle on Read More
