Better business relationships

Ten psychological ideas that employers, recruiters and HR people need to know

An article about the ten psychological ideas that employers, recruiters and HR people need to know has just been published in the world-leading recruiting and talent acquisition blog Undercover Recruiter. Almost half a million people read Undercover Recruiter every month. The article describes the following ideas: Cognitive bias Non-Verbal Communication (NVC) Read More

2018-11-02T10:16:49+00:00November 2, 2018|Kim's Blog, Management Skills|

Leadership and management: Maverick Magpies and Predictable Pigeons

There is a myth that magpies are attracted to shiny, sparkly things. The myth says that they will even steal them. (In 2014 researchers at Exeter University disproved the idea that magpies are attracted to shiny things – but bear with me while I continue my metaphor). Creative swiping was Read More

2018-10-19T13:07:44+01:00October 19, 2018|Kim's Blog, Management Skills, Relationship Management|

Better Business Relationships – Book launch

I wanted to thank all of those who were kind enough to join me at The Brand Exchange   in the City of London for the official launch of my fifth book “Better Business Relationships – Insights from psychology and management for working in a digital world”. It was an eclectic Read More

2018-10-11T16:13:00+01:00October 11, 2018|Kim's Blog, Management Skills, Relationship Management|

Book review: Reinforcements: How to get people to help you by Heidi Grant

The original (shorter) review of Reinforcements: How to get people to help you by Heidi Grant was published in the October edition of Professional Marketing magazine http://www.pmforum.co.uk/pm-magazine/pm-magazine.aspx Reinforcement can mean a) enlisting extra help and b) a process to establish a particular behaviour using reward. Cleverly, this short book addresses Read More

2018-10-03T12:34:31+01:00October 3, 2018|Kim's Blog, Management Skills, Relationship Management|

10 takeaways from a workshop on buy-in (Guildford, 2018)

Thanks to Stevens Bolton https://www.stevens-bolton.com/ for hosting a Professional Marketing Forum workshop on buy-in Guildford http://www.pmforum.co.uk/locations/guildford.aspx After a lively session including exercises, discussions and sharing ideas, the delegates selected the following top 10 takeaways: 1. Face-to-face contact A recent HBR report suggested that face-to-face requests were 34 times more likely to Read More

2018-09-13T09:22:32+01:00September 13, 2018|Kim's Blog, Management Skills, Marketing, Relationship Management|
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