Better business relationships

Book review – Why has nobody told me this before? Dr Julie Smith (Mental Health Guidance)

Everyone experiences occasions when their mental health falters.  Whether that is with low mood, motivation, self-doubt, stress, grief, loneliness or navigating change. Many of us are able to get through those tough times but sometimes we need a little extra help. Therapy isn’t needed by or available to everyone. This Read More

2023-09-12T16:20:24+01:00July 25, 2023|Kim's Blog, Management Skills, Relationship Management|

Boosting Your Confidence at Work – A Toolbox for Success (Be more swan)

Earlier in July I was excited to facilitate a new workshop with MBL on confidence. It was really well received by delegates from law and financial services firms well as from legal government departments. This post is intended as an additional learning resource for delegates. Poll results are shown below. Key Read More

2023-07-17T09:04:48+01:00July 17, 2023|Kim's Blog, Management Skills|

Top six leadership qualities?

I’ve just listened again to a podcast about the top six leadership qualities which is included in the Level 6 Marketing Manager Apprenticeship. The podcast  was produced by Cambridge Marketing College where Kiran Kapur interviews Daryl Fielding – formerly a senior marketer at Vodafone and now a portfolio Non-Executive Director. Read More

2023-07-03T09:35:12+01:00July 3, 2023|Kim's Blog, Management Skills|

Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)

I’m often asked to provide training in conversation skills. Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of a relationship building or sales conversations. I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid Read More

2023-05-22T15:35:30+01:00May 22, 2023|Kim's Blog, Management Skills, Relationship Management, Selling|

Assertive communication: The importance of voice

At the PM Forum  half day workshop on “Impact, assertiveness and effectiveness” there were delegates from law, intellectual property and accountancy firms. Some felt these skills weren’t taught at university and others wanted help to develop their roles and grow personally. Some were new to their roles and professional services Read More

2023-05-16T11:58:28+01:00May 16, 2023|Kim's Blog, Management Skills, Relationship Management|
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