What is NLP (Neuro Linguistic Programming)?

Posted on: July 16, 2012

As a psychology graduate, I wasn’t that impressed by NLP – but perhaps that is because I had already learned much of what it has to offer. I took the trouble to qualify as a practitioner back in 2007 to confirm my views that it is effectively a simplified form of applied psychology. However, there […]

Read More

Business development for lawyers – five key insights

Posted on: June 21, 2012

Recently, I ran another of the successful Business development for lawyers full day training sessions in London. Unusually, the delegates were predominantly from commercial areas including corporate, property and employment representing a range of small and larger firms from across the UK. Some of their target markets were interesting: aviation, utilities, housing associations, agriculture, charities […]

Read More

Six top tips for improving personal impact

Posted on: February 5, 2012

Last week I joined a web cast presented by an excellent HR consultant that I have worked with in the property sector – Alyson Pellowe (www.pvhr.com @alysonpellowe) where consultant Ian Crocker talked about personal impact. This is a topic about on which I write, train and coach a fair amount so I was interested to hear […]

Read More

Take a walk on the client side – Empathy and emotional intelligence when selling professional services

Posted on: January 21, 2011

Earlier this week I did some training on sales conversion on the telephone and in meetings with some delightful family lawyers in Wolverhampton. At the end of each training session, I always ask people which key idea they found most useful. Not surprisingly, the majority of responses relate to the psychological aspects of selling – […]

Read More

Original branding by Matt Playford · A site by Fresh01