I wrote a chapter on this topic for Ark Publication’s “Best Practices in Legal Marketing” which was published last month. I start by considering the reasons why there may not appear to be a strategy at a law firm – and why there may be a reluctance for the partners Read More
Product and service development doesn't get much coverage in the legal sector. So I spent my lunchtime yesterday watching the Epoq/DirectLaw webinar by Jon Busby and Grahame Cohen. I’ve seen Grahame speak at several events before but it’s always good to keep up to date – and I am sure that Read More
Following on from Peter Cook’s http://www.academy-of-rock.co.uk/ great book “Sex, Leadership and Rock’n'Roll: Leadership Lessons from the Academy of Rock” comes the thinner but just as good “Punk Rock People Management”. It’s a short, accessible booklet providing some no-nonsense practical advice to non-HR professionals on dealing with hiring (selection, induction, rewards), inspiring (engagement, Read More
Last Tuesday I took myself along to the 16th PSMG Annual Conference – it’s a rare but pleasant occasion when I am purely in delegate mode rather than speaking or running a workshop. The venue – America Square Conference Centre – was marvellous, the rooms were gleaming white with cheerful red Read More
The executive summary of the 20th PWC survey http://www.pwc.co.uk/eng/publications/pwc_annual_law_firms_survey.html talks about the deteriorating profitability of all but the most successful firms since 2008 with the 2011 financial results painting a broadly flat picture compared to last year. The key findings are as follows: Variation in net margins - UK net margins range from Read More