Organizational culture

Confidence – How to get a word in when people keep talking (meeting skills)

This article was prompted by a recent MBL workshop  on “Boosting your confidence at work” with over 20 delegates from law practices, financial services as well as accountancy, surveying and consultancy firms. During our discussion on presence and visibility in the workplace, a delegate asked what they could do when Read More

2024-07-17T11:57:47+01:00July 17, 2024|Kim's Blog, Management Skills, Relationship Management|

Change Management – Ted Lasso leadership lessons, emotions and coaching skills

Managing partners, heads of transformation and functional leaders joined a MBL “Tackling change management – a workshop for professional practices” full day workshop in London last week. It was great that law firms, accountancy firms and surveying firms were represented – as the challenges are similar. It was an intense Read More

2024-09-09T16:28:09+01:00May 3, 2024|Accountants, Kim's Blog, Lawyers, Management Skills, Property, Strategy|

Leadership, emotional intelligence and teams in change management

Last week I was excited to lead an MBL session  on “Tackling Change Management - A Workshop for Professional Firms”. Having facilitated this session many times in the past in face-to-face workshops, it was exhilarating to experience the change in running it on-line for the first time. We welcomed delegates Read More

2024-05-03T08:23:56+01:00January 28, 2024|Accountants, Kim's Blog, Lawyers, Management Skills, Strategy|

Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)

I’m often asked to provide training in conversation skills. Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of a relationship building or sales conversations. I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid Read More

2023-05-22T15:35:30+01:00May 22, 2023|Kim's Blog, Management Skills, Relationship Management, Selling|
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