This book will be of interest to experienced coaches (beginners will need to be familiar with coaching fundamentals – introductory books are listed below). It explains how Gestalt therapy techniques can be used in coaching situations. I’ve written this review as a supplement to the resources available to those who Read More
At the recent PM Forum - PM Forum training workshop on “Coaching and Consulting skills for marketing and business development professionals” the issue of how to work with people with fixed views and closed to new ideas or refuse to consider change arose several times. We avoided using labels such Read More
Many therapy clients are surprised to learn that their issues relate to chronic stress and also to trauma (even if it occurred during their childhood). A useful counselling tool is psychoeducation – helping clients learn more about their mental health, what they are experiencing and both the causes and remedies. Read More
At the recent PM Forum - PM Forum workshop on “Towards KAM and ABM: Helping fee-earners with client relationship management” we were joined by delegates from across the UK in legal, accountancy, actuarial and engineering firms. I’ve summarised the delegate aims, poll results and key takeaways below as an addition Read More
Active listening is a core communication skill that is fundamental for creating and developing relationships. Yet listening doesn’t receive nearly as much attention as other communication skills such as speaking, writing, presenting and negotiating. Effective listening is critical for so many activities such as learning, leading, client service, consulting, coaching, Read More
