Book Review: Mediation skills and strategies – A practical guide by Tony Whatling

I am often asked which books I recommend on mediation even though there are plenty of good books around on the subject. Those of my friend Clive Lewis OBE – who has written 14 books including “How to Master Workplace and Employment Mediation” (Bloomsbury, 2015) and ”Difficult Conversations - 10 Read More

2020-10-19T10:08:29+01:00October 19, 2020|Kim's Blog, Lawyers, Management Skills, Relationship Management|

Improve your strategic thinking – Seven insights (2020)

At the beginning of 2020 at a “Being more strategic” workshop by the Professional Marketing Forum  the delegates – from a variety of legal, accountancy, property and consultancy firms – reflected on how to improve strategic thinking both in themselves and their firms. A further session is imminent and I Read More

2020-06-22T12:16:35+01:00June 22, 2020|Kim's Blog, Management Skills, Marketing, Strategy|

Better Business Relationships – The building blocks (video)

My latest video discusses my 2018 book Better Business Relationships. It offers some practical insights to help you improve your business relationships at each stage of the DACRIE model – Diversity, Adaptation, Communication, Relationship formation, Internal Relationships and External Relationships. Better Business Relationships – The building blocks. (Script) Introduction Hi Read More

2021-03-31T15:15:19+01:00June 11, 2020|Kim's Blog, Management Skills, Relationship Management, Selling|

BCO’s Inspirational Leaders – Toby Courtauld of Great Portland Estates

Earlier in the year, I went along to the first event of 2020 for British Council for Offices BCO’s Inspirational Leaders - Toby Courtauld of Great Portland Estates. It was full at the Kent House marketing suite which was full of models of new and potential London developments. I thought Read More

2020-04-08T16:48:32+01:00April 8, 2020|Kim's Blog, Management Skills, Property, Statistics and trends|