At last weeks in person MBL Change Management Masterclass in London there were delegates from law firms (both lawyers and support professionals) and investment banks. These nine change management insights were selected from the day by the delegates and this article supplements the learning resources provided at the session. Delegates Read More
It was a full house as delegates from legal, accounting, property and consulting firms joined me for a PM Forum digital session on “Being more strategic”. The backdrop of breaking news of Russian activity in Ukraine provided an ominous reminder that many strategy ideas originated in the military domain. Here’s Read More
A shorter version of this book review: Digital Body Language – How to build trust and connection no matter the distance by Erica Dhawan was published in the Summer 2021 edition of Professional Marketing Magazine which is sent free to members of the Professional Marketing Forum. Overview I was excited Read More
Last week I had the pleasure of facilitating delegates from legal and accountancy firms in the PM Forum’s “Referral Management and Cross-Selling Accelerator” workshop. Here are the key points from the polls, break-out and discussion sessions with referrer management and cross-selling insights. I’ve also included a summary from a recent Read More
It was great to see so many people on the December digital presentation of the popular MBL “Developing more work from referrers and intermediaries” workshop – there were representatives from law, accountancy, insolvency and engineering firms. Here are the highlights from a referrer management workshop. Amongst the aims of the Read More
