Internal Communications

Client Relationship Management (CRM) for local government lawyers

Having recently done some work with local Government legal departments on the subject, I was delighted to be invited to the LGG (Local Government Lawyers) Annual Weekend School in Exeter to facilitate a session for business managers on client relationship management. So in an interaction session on Client Relationship Management Read More

2015-04-23T11:18:15+01:00April 23, 2015|Kim's Blog, Lawyers, Relationship Management|

Legal marketing case study: Improving referrals through reward systems at Keystone Law

I’ve written many articles and blogs about cross-selling and both internal and external referral management. And I always mention the need to remove barriers and risks and ensure that there are adequate rewards. So here's an interesting Legal marketing case study. So I was interested to talk to the good Read More

2015-02-19T15:37:29+00:00February 19, 2015|Kim's Blog, Lawyers, Marketing, Relationship Management|

Case study (Law firm marketing) – Mishcon de Reya

The following article was published today on Legal Technology Insider Business Development: Mishcon de Reya in the spotlight Kim Tasso* shines the spotlight on marvellous marketing at large and small law firms. Let’s start with Mishcon de Reya. At number 45 in the charts and a fee income of £73m Read More

2014-07-09T09:20:34+01:00April 10, 2013|Kim's Blog, Lawyers, Management Skills, Marketing, Selling|

Competitive strategy for business growth: Process, practice and performance

A recent Open University Business School (OUBS) webinar provided a summary of a January strategy summit. The panel included Peter Wainwright, Professor Thomas Lawton, Jo Salter and Antoine Boatwright (Dell) and included numerous case study video clips. This article summarises the webinar - Competitive strategy for business growth: Process, practice Read More

2021-04-10T16:10:19+01:00March 13, 2013|Accountants, Kim's Blog, Lawyers, Management Skills, Property, Strategy|
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