Relationships

An introduction to emotional intelligence (EQ) and empathy (Video)

This short (8 minute) video provides an introduction to emotional intelligence (EQ) and empathy. It explains why emotional intelligence is important for personal and business relationships. (Video script - an introduction to emotional intelligence (EQ) and empathy) HI I’m Kim Tasso. In this short video I will introduce you to Read More

Better Business Relationships – The building blocks (video)

My latest video discusses my 2018 book Better Business Relationships. It offers some practical insights to help you improve your business relationships at each stage of the DACRIE model – Diversity, Adaptation, Communication, Relationship formation, Internal Relationships and External Relationships. Better Business Relationships – The building blocks. (Script) Introduction Hi Read More

2024-02-07T14:10:51+00:00June 11, 2020|Kim's Blog, Management Skills, Relationship Management, Selling|

Change management: Building Resilience – Regulation, Reframing, Relationships and Reflection (Video)

It’s Mental Health Awareness Week. As we are all experiencing tremendous strain and stress with the Coronavirus impacting on every aspect of our work and homes lives, I thought I’d share some ideas about resilience. So here’s a 10 minute video looking at four tools to help you become more Read More

2024-11-01T19:17:42+00:00May 17, 2020|Kim's Blog, Management Skills, Relationship Management|

Book Review: Helping people change: Coaching with compassion for lifelong learning and growth by Richard Boyatzis, Melvin Smith and Ellen Van Oosten

This review appeared in the most recent addition of Professional Marketing magazine. “Helping people change: Coaching with compassion for lifelong learning and growth” is an important book for those interested in behaviour change and change management– whether as a professional coach, a learning and development (L&D) expert or a leader who Read More

2024-03-04T16:54:54+00:00October 18, 2019|Kim's Blog, Management Skills, Relationship Management|
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