Well done to the select group of delegates who battled through the London tube strike and rain to arrive EARLY for a PM Forum workshop day on marketing and business development (MBD) management. Thanks too to Dentons for hosting and the generous hospitality. Future marketing and business development managers – Read More
Poor mental health is a growing concern in our society. As a practicing psychotherapist, alongside my business consultancy, I see daily evidence of the scale of the challenge and witness the tragic impact on individuals. I’ve shared some statistics below about mental health issues in the workplace and also in Read More
PM Forum presented a webinar in July on “Mapping the client journey”. Although client journey mapping is a fundamental tool of most client experience management (CEM) programmes it was noted that only a handful of firms have embedded the process. Bertie Heppel of London and South East - PM Forum Read More
It was a full house for July’s “Be more strategic” PM Forum – PM Forum workshop for marketing and business development (MBD) professionals. During the session we considered three key areas: thinking strategically, business strategy and marketing/business development strategy. Be more strategic – Strategy is about making choices. Strategy is about making Read More
There are some excellent models and resources about cross-cultural intelligence. (I particularly like the Hofstede Country comparison tool). But this book – recommended to me by one of my clients – was a revelation and is my favourite resource so far. I recommend it to leaders, human resource professionals or Read More
