Relationship management

Two big guns of communication – Face-time and reframing

At a recent workshop for “Practical and professional skills for marketing and business development assistants”  I asked the participants for their views on the most important practical tips that they were taking away. They picked two – one might argue obvious - techniques to help them improve their communications with partners Read More

2023-09-23T16:27:32+01:00March 7, 2013|Kim's Blog, Management Skills, Relationship Management, Selling|

Understanding General Counsel – Four recent research reports

There were four research reports to help us understanding General Counsel (in-house lawyers) published recently. Each drew out some surprising findings: Nabarro’s third annual general counsel report (surveying 100 GCs from FTSE listed and large private companies) indicated that 75% were keen to receive further training on influencing. GCs from Kellogg, Misys and Sony Read More

Guide to successful secondments for professional firms and their clients

Secondments have long been used as effective means to both develop the careers of young professionals – particularly in terms of acquiring international experience - and to provide  added value to important client relationships. Typically, a young professional is sent to work as part of the client team for a Read More

2015-11-13T13:26:20+00:00January 3, 2013|Accountants, Kim's Blog, Lawyers, Property, Relationship Management|

Advanced social media use amongst lawyers, accountants and surveyors

I have been involved in social media almost since its inception. Initially, when I was asked to help firms it was often for training in terms of basic awareness of the main tools and helping people set up appropriate profiles. There was little appetite for using social media to support Read More

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