Counsel article – Building rapport in the digital space and fixing ruptured relationships for barristers

This article on building rapport in the digital space and fixing ruptured relationships for barristers was published in the June 2021 edition of Counsel. This edition had a special focus on everything you need to know about marketing and PR for the Bar. Counsel is the official monthly magazine of Read More

2021-06-14T14:30:09+01:00June 14, 2021|Kim's Blog, Lawyers, Marketing, Relationship Management|

Dealing with “difficult” people – Nine strategies for dealing with arrogance

I was surprised that at two recent workshops, delegates indicated that the attitudes and/or behaviours that they least like dealing with was arrogance. More so than anger, aggression and sadness. During another training scenario, I noticed that people acting in a superior way evoked similarly strong negative reactions. So this Read More

2021-06-01T15:39:59+01:00June 1, 2021|Kim's Blog, Management Skills, Relationship Management|

Selling Basics – Detectives and DMUs (Video) and recommended books on selling

Todays' short (eight minute) video covers some core ideas in business-to-business (B2B) sales. It considers the need to undertake research before approaching a prospective client and how the research continues when you first make contact. The idea is to "be more detective" to learn about your prospect. It then explores Read More

2021-03-31T15:32:49+01:00October 30, 2020|Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management, Selling|
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