Relationship Management

Property marketing case studies – Relationship management at DTZ, GVA, JLL, Knight Frank and Savills

I recently reviewed the book “Effective client management in professional services – how to build successful client relationships” by Jack Berkovi  (see blog http://kimtasso.com/book-review-effective-client-management-professional-services-build-effective-client-relationships-jack-berkovi/). The article will appear shortly in http://www.pmforum.co.uk/magazine/. Meanwhile, I summarised the key points from some of the real estate strategy and property marketing case studies for Read More

2015-01-28T11:52:35+00:00January 28, 2015|Kim's Blog, Management Skills, Marketing, Property, Relationship Management, Strategy|

Psychology and business communication: An introduction to Transactional Analysis (TA)

Psychology offers a lot of tools to improve business communication. Psychology and business communication are frequent themes in my training courses for professionals. As well as topics such as personality, cognitive styles, emotional intelligence and NLP, I provide an introduction to Transactional Analysis in a number of my communication and Read More

2024-07-02T18:50:31+01:00January 9, 2015|Kim's Blog, Management Skills, Relationship Management|

Marketing in a digital world – Conscious Solutions seminar review

I went along to the final session in the 2014 roadshow (which was held in London) to see what Conscious Solutions had identified as the top priorities for professional services marketing in a digital world. I joined the marketers’ stream which was really informative but also heard positive feedback from Read More

2014-12-02T16:40:09+00:00December 2, 2014|Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management, Social Media, Statistics and trends, Web Sites|
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